allwhere is a fast-growing, D.E. Shaw-backed tech startup revolutionizing IT asset management for remote, hybrid, and distributed teams. We automate the full lifecycle of employee devices — from global procurement and deployment to retrieval, storage, and beyond — helping companies deliver seamless experiences to their people no matter where they work.
As an Operations Specialist on our Order Management team, you’ll play a critical role in ensuring the right devices reach the right people at the right time, worldwide. You’ll work cross-functionally with internal teams, customers, vendors, and tech platforms in a dynamic, high-growth environment focused on speed, accuracy, and exceptional service.
Oversee the full order lifecycle from placement to completion, ensuring accuracy and on-time delivery
Coordinate across internal teams to keep operations running smoothly and resolve issues quickly
Manage inbound and outbound communications with customers, partners, and stakeholders
Monitor and maintain SLA adherence, proactively managing queues and flagging orders/tickets needing attention
Build deep expertise in services, order types, pricing, and workflows to support confident decision-making
Investigate and manage escalations: identify root causes, gather context, and coordinate resolutions
Execute daily workflows while identifying and driving opportunities for process and system improvements
Collaborate effectively with stakeholders at all levels to enhance operational efficiency
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