We are looking for an Academic Counselor to guide and support prospective and existing students regarding academic programs, admissions, and career pathways. The candidate should have strong communication, counseling, and follow-up skills to ensure student satisfaction and enrollment growth.
Roles
Counsel students regarding available courses, programs, and career opportunities.
Understand student requirements and recommend suitable academic programs.
Handle inquiries through calls, emails, walk-ins, and>
Follow up with prospective students to achieve admission targets.
Explain course structure, fees, eligibility, and admission procedures.
Maintain accurate student records and update CRM/database regularly.
Coordinate with academic and administrative teams for smooth admissions.
Support students throughout the enrollment process.
Conduct orientation sessions and provide post-admission assistance.
Meet monthly admission and counseling targets.
Prepare reports on inquiries, conversions, and student feedback.
Bachelor’s degree in any discipline.
Experience in academic counseling, admissions, customer support, or sales is preferred.
Excellent verbal and written communication skills.
Topaz Academy is an edutech firm located in Ernakulam North. We are mainly focusing study abroad, distance education and Btech Credit Transfer
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